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ISO 10008 : 2013(R2019)现行

QUALITY MANAGEMENT - CUSTOMER SATISFACTION - GUIDELINES FOR BUSINESS-TO-CONSUMER ELECTRONIC COMMERCE TRANSACTIONS

出版：International Organization for Standardization

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基本信息

标准编号： ISO 10008 : 2013(R2019)

标准类别：Revision

出版单位：International Organization for Standardization

标准页数：0

标准简介

Specifies guidance for planning, designing, developing, implementing, maintaining and improving an effective and efficient business-to-consumer electronic commerce transaction (B2C ECT) system within an organization.

本标准替代的旧标准

ISO/DIS 10008 : 60.00 (2013)

等同采用的国际标准

NBN ISO 10008 : 2014 - Identical

UNI ISO 10008 : 2016 - Identical

CSA ISO 10008 : 2015(R2019) - Identical

DIN ISO 10008 : 2015 - Identical

NBR ISO 10008 : 2013 - Identical

CSA ISO 10008 : 2015 - Identical

BS ISO 10008 : 2013 - Identical

DS ISO 10008 : 2013 - Identical

FD ISO 10008 : 2013 FD - Identical

NEN ISO 10008 : 2013 - Identical

SANS 10008 : 1ED 2014 - Identical

GOST R ISO 10008 : 2014 - Identical

ANSI/ISO/ASQ 10008:2013 - Identical