ANSI/ISO/ASQ 10008:2013现行
Quality Management - Customer Satisfaction - Guidelines For Business-To-Consumer Electronic Commerce Transactions
出版：American Society of Quality Control
专家解读视频
基本信息
标准编号： ANSI/ISO/ASQ 10008:2013
标准类别：Standard
出版单位：American Society of Quality Control
标准页数：0
标准简介
Gives guidance for planning, designing, developing, implementing, maintaining and improving an effective and efficient business-to-consumer electronic commerce transaction (B2C ECT) system within an organization.
等同采用的国际标准
ISO 10008 : 2013(R2019) - Identical
