CSA ISO 10008 : 2015(R2019)现行
Quality management — Customer satisfaction — Guidelines for business-to-consumer electronic commerce transactions
出版：Canadian Standards Association
专家解读视频
基本信息
标准编号： CSA ISO 10008 : 2015(R2019)
标准类别：Standard
出版单位：Canadian Standards Association
标准页数：0
标准简介
This International Standard provides guidance for planning, designing, developing, implementing, maintaining and improving an effective and efficient business-to-consumer electronic commerce transaction (B2C ECT) system within an organization.
本标准替代的旧标准
