ISO/IEC 20000-1:2011现行
Information technology - Service management Part 1: Service management system requirements
出版：International Organization for Standardization
专家解读视频
Describes requirements for the service provider to plan, establish, implement, operate, monitor, review, maintain and improve an SMS.
BS ISO/IEC 20000-1:2011 - Identical
AS ISO/IEC 20000.1-2013 - Identical
SN ISO/IEC 20000-1 : 2011 - Identical
CEI UNI ISO/IEC 20000-1 : 2012 - Identical
CSA ISO/IEC 20000-1 : 2013 - Identical
CSA ISO/IEC 20000-1 : 2013 : R2017 - Identical
CSA ISO/IEC 20000-1 : 2013 - Identical
AS ISO/IEC 20000.1-2013 - Identical
DS ISO/IEC 20000-1 : 2011 - Identical
GOST R ISO/IEC 20000-1 : 2013 - Identical
BS ISO/IEC 20000-1 : 2011 - Identical
NS ISO/IEC 20000-1 : 2011 - Identical
SANS 20000-1 : 2ED 2011 - Identical
BIS IS/ISO/IEC 20000-1 : 2014 - Identical
NBR ISO/IEC 20000-1 : 2011 - Identical
NEN ISO/IEC 20000-1 : 2011 - Identical
UNE ISO/IEC 20000-1 : 2011 - Identical
CSA ISO/IEC 20000-1 : 2013 - Identical
09/30184534 DC : DRAFT JAN 2009 - Identical
NF ISO/IEC 20000-1 : 2012 - Identical
CSA ISO/IEC 20000-1 : 2013 : R2017 - Identical
PN ISO/IEC 20000-1 : 2014 - Identical
UNI CEI ISO/IEC 20000-1 : 2012 - Identical
