ISO/IEC 20000-1:2018现行
Information technology -- Service management -- Part 1: Service management system requirements
出版：International Organization for Standardization
专家解读视频
This document specifies requirements for an organization to establish, implement, maintain and continually improve a service management system (SMS).
NS-ISO/IEC 20000-3:2019 - Identical
CSA ISO/IEC 20000-1:2019 - Identical
NEN-ISO/IEC 20000-1:2018 en - Identical
AS/NZS ISO/IEC 20000.1:2019 - Identical
DS ISO/IEC 20000-1 : 2018 - Identical
NF ISO/IEC 20000-1 November 2018 - Identical
AS/NZS ISO/IEC 20000.1:2019 - Identical
NEN-ISO/IEC 20000-1:2018 en - Identical
CSA ISO/IEC 20000-1:2019 - Identical
SS-ISO/IEC 20000-1:2018 - Identical
UNE-ISO/IEC 20000-1:2018 - Identical
DS ISO/IEC 20000-1 : 2018 - Identical
NF ISO/IEC 20000-1 November 2018 - Identical
SS-ISO/IEC 20000-1:2018 - Identical
BS ISO/IEC 20000-10:2018 - Identical
