UNI CEI ISO/IEC 20000-1:2010被替代
Information Technology - Service Management - Part 1: Specification
出版：Italian Standards
专家解读视频
基本信息
标准编号： UNI CEI ISO/IEC 20000-1:2010
标准类别：Standard
出版单位：Italian Standards
标准页数：0
标准简介
Describes the requirements for a service provider to deliver managed services of an acceptable quality for its customers.
替代本标准的新标准
等同采用的国际标准
CEI UNI ISO/IEC 20000-1 Ed. 1 (2011) - Identical
