
Information technology — Service management — Part 2: Guidance on the application of service management systems
出版:British Standards Institution

专家解读视频
This document provides guidance on the application of a service management system (SMS) based on ISO/IEC 20000-1.
ISO/IEC 20000-2 : 2019 - Identical
ISO/IEC 20000-2 : 2019 - Identical
ISO/IEC 20000-2:2019 - Identical