ISO/IEC 20000-2 : 2019现行
INFORMATION TECHNOLOGY -- SERVICE MANAGEMENT -- PART 2: GUIDANCE ON THE APPLICATION OF SERVICE MANAGEMENT SYSTEMS
出版：International Organization for Standardization
专家解读视频
This document provides guidance on the application of a service management system (SMS) based on ISO/IEC 20000-1.
SS-ISO/IEC 20000-2 : 2019 - Identical
DS/ISO/IEC 20000-2:2019 - Identical
BS ISO/IEC 20000-2:2019 - Identical
NS ISO/IEC 20000-2:2019 - Identical
NEN ISO/IEC 20000-2 : 2019 - Identical
DS/ISO/IEC 20000-2:2019 - Identical
BS ISO/IEC 20000-2:2019 - Identical
SS-ISO/IEC 20000-2 : 2019 - Identical
NEN ISO/IEC 20000-2 : 2019 - Identical
NS ISO/IEC 20000-2:2019 - Identical
