ISO/IEC 20000-2:2012现行
Information technology - Service management Part 2: Guidance on the application of service management systems
出版：International Organization for Standardization
专家解读视频
Specifies guidance on the application of service management systems (SMS) based on the requirements in ISO/IEC 20000-1.
SN ISO/IEC 20000-2 : 2012 - Identical
CSA ISO/IEC 20000-2 : 2013 - Identical
DS ISO/IEC 20000-2 : 2012 - Identical
CSA ISO/IEC 20000-2 : 2013 : R2017 - Identical
BIS IS/ISO/IEC 20000-2 : 2014 - Identical
UNE ISO/IEC 20000-2 : 2015 - Identical
AS ISO/IEC 20000.2-2013 - Identical
NEN ISO/IEC 20000-2 : 2012 - Identical
BS ISO/IEC 20000-2 : 2012 - Identical
PN ISO/IEC 20000-2 : 2007 - Identical
GOST R ISO/IEC 20000-2 : 2010 - Identical
NBR ISO/IEC 20000-2 : 2013 - Identical
CSA ISO/IEC 20000-2 : 2013 : R2017 - Identical
SANS 20000-2 : 2ED 2014 - Identical
NS ISO/IEC 20000-2 : 2012 - Identical
CSA ISO/IEC 20000-2 : 2013 - Identical
NF ISO/IEC 20000-2 : 2013 - Identical
UNI CEI ISO/IEC 20000-2 : 2010 - Identical
CSA ISO/IEC 20000-2 : 2013 - Identical
SS-ISO/IEC 20000-2 : 2012 - Identical
BS ISO/IEC 20000-2:2012 - Identical
AS ISO/IEC 20000.2-2013 - Identical
