ISO/IEC TR 20000-11:2015现行
Information technology - Service management Part 11: Guidance on the relationship between ISO/IEC 20000-1:2011 and service management frameworks: ITIL?
出版：International Organization for Standardization
专家解读视频
This part of ISO/IEC 20000 is a Technical Report that provides guidance on the relationship between ISO/IEC 20000–1:2011 and a commonly used service management framework, ITIL.
BS PD ISO/IEC TR 20000-11 : 2015 - Identical
DS ISO/IEC TR 20000-11 : 2015 - Identical
BS PD ISO/IEC TR 20000-11 : 2015 - Identical
DS ISO/IEC TR 20000-11 : 2015 - Identical
