AS ISO/IEC 20000.2-2013现行
Information technology - Service management Guidance on the application of service management systems
出版：Standards Australia
专家解读视频
基本信息
标准编号： AS ISO/IEC 20000.2-2013
发布时间：2013/10/18 0:00:00
标准类别：Standard
出版单位：Standards Australia
标准页数：85
标准简介
This part of ISO/IEC 20000 provides guidance on the application of an SMS based on ISO/IEC 20000-1. This part of ISO/IEC 20000 provides examples and suggestions to enable organizations to interpret and apply ISO/IEC 20000-1, including references to other parts of ISO/IEC 20000 and other relevant standards. This part of ISO/IEC 20000 is independent of specific best practice frameworks and the service provider can apply a combination of generally accepted guidance and their own techniques.
等同采用的国际标准
ISO/IEC 20000-2:2012 - Identical
