BS PD ISO/IEC TR 20000-5 : 2013现行
INFORMATION TECHNOLOGY - SERVICE MANAGEMENT - PART 5: EXEMPLAR IMPLEMENTATION PLAN FOR ISO/IEC 20000-1
出版：British Standards Institution
专家解读视频
基本信息
标准编号： BS PD ISO/IEC TR 20000-5 : 2013
发布时间：2013/1/1 0:00:00
标准类别：Standard
出版单位：British Standards Institution
标准页数：52
标准简介
Gives guidance for an approach to implement an SMS that can fulfil the requirements specified in ISO/IEC 20000-1:2011 and describes a generic, three- phased plan to manage implementation activities, taking into consideration the design, transition, delivery, management and improvement of services.
等同采用的国际标准
ISO/IEC TR 20000-5:2013 - Identical
