
Information technology - Service management Part 5: Exemplar implementation plan for ISO/IEC 20000-1
出版:International Organization for Standardization

专家解读视频
This part of ISO/IEC 20000 provides guidance for an approach to implement an SMS that can fulfil the requirements specified in ISO/IEC 20000-1:2011.
CSA ISO/IEC TR 20000-5 : 2015 - Identical
SIS-ISO/IEC TR 20000-5 : 2013 - Identical
DS ISO/IEC TR 20000-5 : 2013 - Identical
NBR ISO/IEC TR 20000-5 : 2011 - Identical
SANS 20000-5 : 1ED 2011 - Identical
NEN NPR ISO/IEC TR 20000-5 : 2013 - Identical
BS PD ISO/IEC TR 20000-5 : 2013 - Identical
SA/SNZ TR ISO/IEC 20000.5:2014 - Identical
SA/SNZ TR ISO/IEC 20000.5:2014 - Identical