AS 8018.2-2004被替代
ICT service management Code of practice for service management
出版：Standards Australia
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基本信息
标准编号： AS 8018.2-2004
发布时间：2004/7/26 0:00:00
标准类别：Standard
出版单位：Standards Australia
标准页数：24
标准简介
Adopts BS 15000-2:2003 which recommends common terminology for service providers; give a common basis for improvements in services and provide a framework for use by suppliers of service management tools.
等同采用的国际标准
BS 15000-2:2003 - Identical
BS 15000-2(2003) : 2003 - Identical
BS 15000-2(2003) : 2003 - Identical
