
Customer Contact Centres Part 2: Requirements for Clients Using the Services of Customer Contact Centres (iso 18295-2:2017)
出版:National Standards Authority of Ireland

专家解读视频
Describes requirements for organizations using the services of customer contact centres (CCC).
EN ISO 18295-2:2017 - Identical
EN ISO 18295-2 : 2017 - Identical
ISO 18295-2 : 2017 - Identical