SA/SNZ TR ISO/IEC 20000.10:2014现行
Information technology - Service management Concepts and terminology
出版：Standards Australia
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基本信息
标准编号： SA/SNZ TR ISO/IEC 20000.10:2014
发布时间：2014/8/22 0:00:00
标准类别：TechnicalReport
出版单位：Standards Australia
标准页数：20
标准简介
Adopts ISO/IEC TR 20000-10:2013 to provide standardization in the field of service management and, in particular, an overview of the concepts and terminology of the ISO/IEC 20000 series. It establishes a common framework for helping organizations to understand the purpose of all the parts of ISO/IEC 20000 and the relationships between the parts.
替代本标准的新标准
