DR SA/SNZ TR ISO/IEC 20000.10-2014被替代
Information technology - Service management Concepts and terminology
出版：Standards Australia
专家解读视频
基本信息
标准编号： DR SA/SNZ TR ISO/IEC 20000.10-2014
发布时间：2014/5/26 0:00:00
标准类别：Draft
出版单位：Standards Australia
标准页数：1
标准简介
Proposes the adoption of ISO/IEC TR 20000-10:2013, which provides standardization in the field of service management and, in particular, an overview of the concepts and terminology of the ISO/IEC 20000 series. It establishes a common framework for helping organizations to understand the purpose of all the parts of ICO/IEC 20000 and the relationships between the parts.
