
Information technology - Service management Exemplar implementation plan for ISO/IEC 20000-1
出版:Standards Australia

专家解读视频
Adopts ISO/IEC 20000-5:2013, which provides an approach to implement an SMS that can fulfil the requirements of AS ISO/IEC 20000.1. It includes a generic, three-phased plan to manage implementation activities
ISO/IEC TR 20000-5:2013 - Identical
ISO/IEC TR 20000-5:2013 - Identical
ISO/IEC TR 20000-5:2013 - Identical