AS ISO 10002-2006被替代
Customer satisfaction - Guidelines for complaints handling in organizations (ISO 10002:2004, MOD)
出版：Standards Australia
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基本信息
标准编号： AS ISO 10002-2006
发布时间：2006/4/5 0:00:00
标准类别：Standard
出版单位：Standards Australia
标准页数：23
标准简介
Adopts ISO 10002:2004 to provide guidance on the process of complaints handling related to products within an organization, including planning, design, operation, maintenance and improvement.
替代本标准的新标准
等同采用的国际标准
ISO 10002:2004 - Modified
本标准修订后的版本
