SS ISO 10002 Ed. 2 (2015)现行
Quality Management - Customer Satisfaction - Guidelines For Complaints Handling In Organizations (Iso 10002:2014, Idt)
出版：Standardiserings-Kommissionen I Sverige
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基本信息
标准编号： SS ISO 10002 Ed. 2 (2015)
发布时间：2015/1/16 0:00:00
标准类别：Standard
出版单位：Standardiserings-Kommissionen I Sverige
标准页数：44
标准简介
Specifies guidance on the process of complaints handling related to products within an organization, including planning, design, operation, maintenance, and improvement.
本标准替代的旧标准
