
Customer satisfaction - Guidelines for complaints handling in organizations (ISO 10002:2004, MOD)
出版:Standards Australia

专家解读视频
基本信息
标准编号: AS ISO 10002-2006 (75D)
标准类别:Standard
出版单位:Standards Australia
标准页数:0
标准简介
First published as AS 4269-1995.Revised and redesignated as AS ISO 10002-2006.
等同采用的国际标准
ISO 10002:2004 - Modified