
Customer contact centres Part 1: Requirements for customer contact centres (ISO/DIS 18295-1:2016); German and English version prEN ISO 18295-1:2016
出版:German Institute for Standardisation (Deutsches Institut für Normung)

专家解读视频
Customer contact centres Part 1: Requirements for customer contact centres (ISO/DIS 18295-1:2016); German and English version prEN ISO 18295-1:2016
出版:German Institute for Standardisation (Deutsches Institut für Normung)
专家解读视频