SR CEN/TS 16880:2015现行
Service Excellence - Creating Outstanding Customer Experiences Through Service Excellence
出版：National Standards Authority of Ireland
专家解读视频
基本信息
标准编号： SR CEN/TS 16880:2015
发布时间：2015/12/20 0:00:00
标准类别：TechnicalSpecification
出版单位：National Standards Authority of Ireland
标准页数：34
标准简介
Gives guidance for the implementation of service excellence in order to create outstanding customer experiences, exceed customer expectations and achieve customer delight.
等同采用的国际标准
CEN/TS 16880 : 2015 - Identical
