
INFORMATION TECHNOLOGY - SERVICE MANAGEMENT - PART 2: GUIDANCE ON THE APPLICATION OF SERVICE MANAGEMENT SYSTEMS
出版:Norwegian Standards (Norges Standardiseringsforbund)

专家解读视频
基本信息
标准编号: NS ISO/IEC 20000-2 : 2012
标准类别:Standard
出版单位:Norwegian Standards (Norges Standardiseringsforbund)
标准页数:0
标准简介
Gives guidance on the application of service management systems (SMS) based on the requirements in ISO/IEC 20000-1.
替代本标准的新标准
等同采用的国际标准
ISO/IEC 20000-2 : 2012 - Identical