ITG-274:2020现行
The Service Desk Handbook – A guide to service desk implementation, management and support
出版：IT Governance Publishing
专家解读视频
基本信息
标准编号： ITG-274:2020
标准类别：Miscellaneous Product
出版单位：IT Governance Publishing
标准页数：0
标准简介
The Service Desk Handbook - A guide to service desk implementation, management and support provides operational guidance for implementing, managing and supporting service desks in the enterprise. It will help service desk teams in adopting ITIL? to accomplish their tasks while making the necessary adaptations as per their organisation’s needs.
