
IT SERVICE MANAGEMENT - PART 1: SPECIFICATION FOR SERVICE MANAGEMENT
出版:British Standards Institution

专家解读视频
Describes the requirements for an organisation to deliver managed services of an acceptable quality for its customers.
SANS 15000-1 : 1ED 2004 - Identical
AS 8018.1-2004 - Identical
AS 8018.1-2004 - Identical
SANS 15000-1 : 1ED 2004 - Identical