ITG-267:2020现行
The Universal Service Desk (USD)
出版：IT Governance Publishing
专家解读视频
基本信息
标准编号： ITG-267:2020
标准类别：Misc Product
出版单位：IT Governance Publishing
标准页数：0
标准简介
The Universal Service Desk (USD) – Implementing, controlling and improving service delivery defines what a USD is, why it is valuable to an organisation and how to build and implement one. It also discusses the evolution of the USD as part of integrated workplace management.
