AS ISO/IEC 30105.2:2017现行
Information technology - IT Enabled Services - Business Process Outsourcing (ITES-BPO) lifecycle processes Process assessment model (PAM)
出版：Standards Australia
专家解读视频
Adopts ISO/IEC 30105-2:2016, which serves as a process assessment model for organizations providing ITES-BPO services that conform to the requirements of ISO/IEC 33004 and supports the performance assessment by providing indicators for the interpretation of the process purposes and outcomes, as defined in ISO/IEC 24774, and the process attributes, as defined in ISO/IEC 33020.
ISO/IEC 30105-2:2016 - Identical
ISO/IEC 30105-2 : 2016 - Identical
ISO/IEC 30105-2 : 2016 - Identical
