
Healthcare: Quality of Care in Residential Homes for the Elderly
出版:British Standards Institution - Business Information

专家解读视频
A series of books produced by the British Standards Institution (BSi) providing practical guidance and advice on the application of ISO 9001 to the healthcare sector. This series is published in Australia by SAI Global Ltd. It provides an understanding of how the issues are addressed in the UK ? an understanding that can be readily applied here in Australia. This book is for owners, managers and senior staff of residential care homes who aspire to provide the best possible service to their residents at all times. It explains how the ISO 9001 quality management standard can provide a template for getting things right and continually striving to make them even better. The book will also be invaluable for local authorities with responsibilities for the care of elderly people in care homes. Includes, Home documentation, Process diagrams, Resource management, Measurement, analysis and improvement and Guideline audit questions. Author: Dennis Green
BIP 2072:2005 - Identical