BIP 0015:2006被替代
IT service management. Self assessment workbook. 2nd edition
出版：British Standards Institution
专家解读视频
基本信息
标准编号： BIP 0015:2006
发布时间：2006/6/30 0:00:00
标准类别：Standard
出版单位：British Standards Institution
标准页数：76
标准简介
This workbook will help organizations assess the effectiveness of their best practice processes for IT service management. By using the workbook, organizations can get a clear understanding of where they should improve their service delivery. The workbook can also be used to assess how their service management processes compare with those described in BS ISO/IEC 20000.
标准备注
© British Standards Institution 2013
Price notes:
Also available as part of KIT 32.
替代本标准的新标准
