
INFORMATION TECHNOLOGY - IT ENABLED SERVICES-BUSINESS PROCESS OUTSOURCING (ITES-BPO) LIFECYCLE PROCESSES - PART 1: PROCESS REFERENCE MODEL (PRM)
出版:Netherlands Standards

专家解读视频
基本信息
标准编号: NEN ISO/IEC 30105-1 : 2016
标准类别:Standard
出版单位:Netherlands Standards
标准页数:0
标准简介
Defines the lifecycle process requirements performed by the IT-enabled business process outsourcing service provider for the outsourced business processes. Also defines the processes to plan, establish, implement, operate, monitor, review, maintain and improve its services.