
Quality systems. Guide to quality management and quality systems elements for services
出版:British Standards Institution

专家解读视频
Guidance on the quality system elements of organizations that provide services. It is closely linked with service needs and terminology and will enable management in this field to obtain and provide quality assurance.
© British Standards Institution 2013
General notes:
This standard has been withdrawn as it is identical to ISO 9004-2:1991 which has been withdrawn ISO/TC 176/SC 2
Amendment notes:
AMD 7998 published 15 December 1993