GB 014.15-2005被替代
Business Improvement Series The Malcolm Baldrige Performance Excellence Model 2005
出版：ChangeManager Pro
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基本信息
标准编号： GB 014.15-2005
发布时间：2005/5/1 0:00:00
标准类别：MiscPublication
出版单位：ChangeManager Pro
标准页数：125
标准简介
A self assessment workbook that shows how the Malcolm Baldrige Performance Excellence Model can provide an organisation with a number of routes to organisational improvement, from self assessment and implementation of the Principles of Business Excellence to participation in the Malcolm Baldrige Awards. The workbook covers each of the 7 Categories and 19 Items in the Baldrige Model. It describes the process in a certain organization, as it was done before, and as it is done now. 38 probing questions and contrasting pairs of examples. Published by Oy Benchmarking Ltd.
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