
Quality Management Systems - Guidelines for Performance Improvements
出版:CSA Group

专家解读视频
Gives guidelines beyond the requirements given in ISO 9001 in order to consider both the effectiveness and efficiency of a quality management system, and consequently the potential for improvement of the performance of an organization. It applies to the processes of the organization and consequently the quality management principles on which it is based can be deployed throughout the organization.
Supersedes CSA ISO 9004-1 (05/2001)
ISO 9004:2000 - Identical