
Quality management and quality system elements Guidelines for services
出版:Standards Australia

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基本信息
标准编号: AS 3904.2-1992
发布时间:1992/6/22 0:00:00
标准类别:Standard
出版单位:Standards Australia
标准页数:18
标准简介
Provides guidelines for the establishment of a quality management system for services with the primary objective of preventing unsatisfactory services. This Standard is identical with and has been reproduced from ISO 9004-2:1991. Identical with NZS 9004.2:1992 and produced as a Joint Australian/New Zealand Standard.