
Business Improvement Series - The Excellence Framework for Public Organisations
出版:ChangeManager Pro

专家解读视频
Fully revised to align with the 2007 edition of the Business Excellence Framework (BEF). A self assessment workbook that uses the Business Excellence Framework to show how organisations in the public sector and central and local government can explore the relationships between strategies, processes and results and gain a better understanding of the impact of change and the need for renewal and continuous improvement. 32 probing questions and contrasting pairs of examples. Jointly published by SAI Global and Oy Benchmarking Ltd.
ISBN: 1 921093 55 2